200+ verified suppliers · Now live in 47 countries

Fully Automated Ecommerce Setup

Drop Sigma auto-replies every customer query 24/7, syncs orders in real-time, and pushes carrier events to your branded tracking page — while your dedicated sourcing manager + 200+ verified suppliers handle your entire supply chain. Zero busywork. One login.

Pillar 1
Full Automation
24/7
  • AI auto-replies to every customer query in your tone
  • Auto order sync from Shopify + WooCommerce, real-time
  • Auto tracking push to your branded tracking page
  • Auto returns desk — refunds trigger on approval
Replaces 4 SaaS tools
+
Pillar 2
Verified Suppliers
200+
  • 1 dedicated manager — your single point of contact
  • 200+ vetted suppliers — production, QC, fulfillment
  • Zero supplier emails — your manager handles vendors
  • $0 lifetime fee — Drop Sigma never marks up sourcing
Skip freight forwarders
0
Orders / day
0
AI replies / day
0
Sourcing specialists
0
Uptime
How sourcing works

We find your suppliers. You just sell.

Tell us what you want to sell. We do the rest — finding, checking, and shipping. You never talk to a supplier.

1

Tell us your product

Send us a link, a photo, or just the idea.

You · 2 min
2

We find the supplier

The best one from our 200+ trusted partners.

We do this · 1–2 days
3

We check the quality

We test the product so your customer gets good stuff.

We do this · always
4

You sell. We ship.

Customer orders → supplier ships → tracking sent.

Automatic · 24/7
We handle suppliers. You handle selling. No middlemen, no supplier emails, no headaches.
Get my sourcing manager
Why our customers pay monthly

Because automation pays for itself 10× over.

Every workflow you'd otherwise hire a VA for — order entry, email triage, tracking updates, return tickets, supplier emails — runs in the background, 24/7, for less than the cost of one part-time hire.

  • Auto order sync — Shopify + WooCommerce

    Webhook lands in your dashboard before the carrier scans the parcel. No "did the order import?" — ever.

  • AI auto-replies every customer query — 24/7, in your tone

    Every email, every question, every "where's my order" — the AI reads it, looks up the order data, drafts a reply in your tone, and sends automatically within seconds. Refunds, returns, shipping ETAs, product questions — auto-handled 24 hours a day, 7 days a week. Escalates to you only when it's under 95% confident.

  • Branded tracking, customers stop emailing

    Your domain. Your brand. Live carrier events. "Where is my order?" inbox drops 80% within a week.

  • Returns desk — auto-routed to suppliers

    Customer uploads photo, AI categorises issue, supplier gets the RMA, refund triggers when approved. You do nothing.

  • Real-time notifications + status sync

    OPS adds tracking → tenant gets a bell ping AND the orders list refreshes in 8 seconds. No refresh, no email back-and-forth.

The real cost of NOT automating

For a 250-order/month store

VA for order entry (4hr/day)−$720/mo
Customer support tool (6 inboxes)−$199/mo
Tracking page SaaS−$59/mo
Returns helpdesk−$89/mo
Sourcing agent retainer−$300/mo
Drop Sigma Pro plan+$99/mo
You save monthly
$1,268
24/7 · Every order, every email, every query

AI automates every reply.
24 hours a day, every single day.

Customer query lands → AI reads it, looks up the order, drafts a reply in your tone, sends it automatically — in under 5 seconds. Same with new orders (auto-synced) and carrier events (auto-pushed to your tracking page). 100% automated, 24/7, no manual work required.

Auto Order Sync

Shopify + WooCommerce webhooks land in the dashboard the second your customer clicks Buy.

DS-000912
$74
DS-000913
$132
DS-000914
$48
DS-000915
$219
Most-used

AI Auto-Reply · Every Query

Every customer query gets a reply automatically — in your tone, with order data, in under 5 seconds. Active 24 hours a day, 7 days a week, every holiday, every weekend. Always-on.

From: sarah@gmail.com · 2 min ago
Where is my order? 😟
AI · Auto-sent in 4.2s Sent
96%
Auto-handled
<5s
Reply time
24/7
Always on

Live Tracking Sync

Carrier events update in real-time. Customer reloads tracking page — sees the latest scan instantly.

Placed
Packed
Shipped
·
Delivered
The real reason customers subscribe

One dedicated manager.
Zero supplier chaos.

You never talk to a single supplier. You never compare 6 quotes. You never chase a freight forwarder at 2 AM. Your dedicated Drop Sigma manager does all of it — you just chat with one person.

One inbox · One person · One responsibility

Meet your manager. Skip the supplier headache.

The moment you sign up, you're assigned a real human sourcing manager — name, photo, direct chat. Behind them, our 200+ specialist team handles vetting, quotes, production, QC, shipping — every supplier interaction. You just talk to your manager.

  • Single point of contact — one name, one face, one inbox. Your manager learns your product line, your tolerances, your customers. After a month they predict what you need.
  • Zero supplier emails — you never email, call, or WhatsApp a supplier. Ever. Your manager + team handle 100% of the vendor side.
  • One chat replaces 6 vendors — "Need 500 units, same as last batch, 2-week lead." That's the whole conversation. Your manager takes it from there.
  • $0 lifetime sourcing fee — Drop Sigma charges nothing on top of supplier cost. We make money on the SaaS. Aligned incentives.
Get your dedicated manager
Sourcing Procurement QC Shipping Compliance Customs Photography Returns Translation
200+ specialists on staff — all handled silently by your manager on your behalf.
BB
Bryan Buford · Your Manager
Quote is ready — review & pay 🎉
BB
Bryan Buford
★ Your Dedicated Sourcing Manager
Replies under 4 min 312 orders sourced
Need 500 units of the black tee — same as last batch.
9:14 AM
BB
On it 👍 Quote in 30 min. Want me to lock 2-week lead like last time?
9:14 AM
Yes please
9:15 AM
BB
Done. Quote sent — check your Pending Payment tab. Total $4,920 incl shipping.
9:43 AM
Bryan is typing…
Quote for DS-000910
Prepared by Bryan · 10-day lead
Ready to pay
Product$9.84
Shipping$14.76
Drop Sigma fee$0.00
Your margin+$55.40
Total to charge from wallet $24.60
📍 Dedicated tracking domain

Your customers land on
your tracking page.

Forget USPS, DHL, FedEx pages where customers see a competitor's banner. Drop Sigma routes every parcel through track.dropsigma.com (white-labeled to your domain on Pro) — branded, mobile-first, live carrier events.

track.dropsigma.com/642897016342
Live carrier events
Updates within 30s of scan
White-label branding
Your logo, colors, domain
Email + SMS alerts
Every milestone, automated
Mobile-first design
90% of customers track on phone
Try tracking demo
Out for delivery

Your parcel is on the truck — arriving today by 6:30 PM.

track.dropsigma.com
Shipment tracking · Live
642 897 016 342
In transit · Out for delivery
Placed
Shipped
In transit
Delivery
Loaded onto outbound flight
JFK International Hub
14:48
Air waybill issued
Express freight routing
14:21
In international transit
Long-haul route active
NOW
Before vs After

Two stores, same revenue. Different lives.

One owner runs everything manually. The other ships 3× the orders, has zero busywork, and grows the business instead of running it. The platform is the only difference.

Without Drop Sigma

Manual ops · ~$15K/yr in time + tools
  • 4 hours/day on order entry, copying SKUs into supplier sheets.
  • 6 inboxes open across Gmail, Outlook, Helpscout, Intercom.
  • "WISMO" ("where is my order?") emails make up 60% of support volume.
  • WhatsApp chains with 4 freight forwarders for every restock.
  • $1,200+/mo across helpdesk + tracking page + returns SaaS subscriptions.
  • No visibility on supplier production status — you ask, they ghost.
  • Customer complains? You scramble to find the order in 3 different apps.

With Drop Sigma

Fully automated · $99/mo all-in
  • 0 minutes on order entry — webhook sync handles it.
  • 1 inbox — Gmail labels + AI drafts + auto-routing.
  • WISMO drops 80% — customers self-serve on your branded tracking page.
  • One chat with your dedicated sourcing manager. Done.
  • $99/mo all-in — replaces helpdesk, tracking, returns, and sourcing tools.
  • Live status — supplier hits "production complete", you get a bell ping.
  • Customer complains? Click the order, see everything: chat, tracking, supplier, refund.
5-minute setup

Three steps. No engineers required.

No contracts, no installation calls, no "let me schedule you with our solutions team". Sign up, train, ship.

1

Connect your store

Plug in Shopify or WooCommerce. Orders, emails, and customers sync within seconds — no CSV imports, no migrations.

60 seconds
2

Train your AI

Answer 50 short questions about your tone, refund policy, shipping rules. Your AI replies in your voice from day one.

~5 minutes
3

Source & ship

Chat with your dedicated sourcing manager, get supplier quotes inside the dashboard, fulfill from the same wallet.

Same day
$ Honest pricing

Pay for the platform. Sourcing is included.

Drop Sigma's fee on sourcing is $0 — for life. Pay the supplier, pay the shipping, keep the margin. We make money on the SaaS, not on your supply chain.

Month-to-month · cancel anytime · 30-day money-back guarantee on your first month.

? Common questions

Answers, no sales pitch.

How is this different from Helpscout / Gorgias + a freight forwarder?
Those are 4 different tools. We're one. Plus we own the supply chain — when something goes wrong with a parcel, we own it end to end. With a freight forwarder, you're the one chasing 4 vendors at 2 AM.
Do you really charge $0 on sourcing? What's the catch?
No catch. We make money on the SaaS subscription. Our suppliers compete to win your business — better quotes = more orders, more orders = more SaaS subscribers. Aligned incentives. No surprise markups.
What if my supplier ghosts me mid-production?
Every supplier in our network is verified, KYC'd, and posts a security deposit before joining. If they ghost, we re-source from the network — same SKU, same lead time, no penalty to you. Has happened twice in 18 months.
Will the AI sound like me, or like a generic chatbot?
It sounds like you because you trained it. 50 questions: refund policy, shipping rules, tone (friendly vs formal), signoff style, what to escalate. Tenants who edit their AI drafts ≤10% of the time after week 2 are the norm, not the exception.
Can I cancel anytime? Lock-in?
Cancel anytime, no questions asked. Your data exports as JSON the moment you ask. No annual contracts, no minimum commits, month-to-month billing. You're in control.
Does the branded tracking work on my domain?
Yes — every plan ships with a white-label CNAME: track.yourbrand.com. Setup takes one DNS record. Until you set it up, your customers see track.dropsigma.com/{your-tracking-id}.

Stop running your store.
Start growing it.

Set up the platform, get assigned your dedicated manager, source your next product — all in one afternoon. Month-to-month, cancel anytime.

Get started
Month-to-month billing Cancel anytime 5-minute setup Dedicated manager included