Drop Sigma auto-replies every customer query 24/7, syncs orders in real-time, and pushes carrier events to your branded tracking page — while your dedicated sourcing manager + 200+ verified suppliers handle your entire supply chain. Zero busywork. One login.
Tell us what you want to sell. We do the rest — finding, checking, and shipping. You never talk to a supplier.
Send us a link, a photo, or just the idea.
You · 2 minThe best one from our 200+ trusted partners.
We do this · 1–2 daysWe test the product so your customer gets good stuff.
We do this · alwaysCustomer orders → supplier ships → tracking sent.
Automatic · 24/7Every workflow you'd otherwise hire a VA for — order entry, email triage, tracking updates, return tickets, supplier emails — runs in the background, 24/7, for less than the cost of one part-time hire.
Webhook lands in your dashboard before the carrier scans the parcel. No "did the order import?" — ever.
Every email, every question, every "where's my order" — the AI reads it, looks up the order data, drafts a reply in your tone, and sends automatically within seconds. Refunds, returns, shipping ETAs, product questions — auto-handled 24 hours a day, 7 days a week. Escalates to you only when it's under 95% confident.
Your domain. Your brand. Live carrier events. "Where is my order?" inbox drops 80% within a week.
Customer uploads photo, AI categorises issue, supplier gets the RMA, refund triggers when approved. You do nothing.
OPS adds tracking → tenant gets a bell ping AND the orders list refreshes in 8 seconds. No refresh, no email back-and-forth.
For a 250-order/month store
Customer query lands → AI reads it, looks up the order, drafts a reply in your tone, sends it automatically — in under 5 seconds. Same with new orders (auto-synced) and carrier events (auto-pushed to your tracking page). 100% automated, 24/7, no manual work required.
Shopify + WooCommerce webhooks land in the dashboard the second your customer clicks Buy.
Every customer query gets a reply automatically — in your tone, with order data, in under 5 seconds. Active 24 hours a day, 7 days a week, every holiday, every weekend. Always-on.
Carrier events update in real-time. Customer reloads tracking page — sees the latest scan instantly.
You never talk to a single supplier. You never compare 6 quotes. You never chase a freight forwarder at 2 AM. Your dedicated Drop Sigma manager does all of it — you just chat with one person.
The moment you sign up, you're assigned a real human sourcing manager — name, photo, direct chat. Behind them, our 200+ specialist team handles vetting, quotes, production, QC, shipping — every supplier interaction. You just talk to your manager.
Forget USPS, DHL, FedEx pages where customers see a competitor's banner. Drop Sigma routes every parcel through track.dropsigma.com (white-labeled to your domain on Pro) — branded, mobile-first, live carrier events.
Your parcel is on the truck — arriving today by 6:30 PM.
One owner runs everything manually. The other ships 3× the orders, has zero busywork, and grows the business instead of running it. The platform is the only difference.
No contracts, no installation calls, no "let me schedule you with our solutions team". Sign up, train, ship.
Plug in Shopify or WooCommerce. Orders, emails, and customers sync within seconds — no CSV imports, no migrations.
60 secondsAnswer 50 short questions about your tone, refund policy, shipping rules. Your AI replies in your voice from day one.
~5 minutesChat with your dedicated sourcing manager, get supplier quotes inside the dashboard, fulfill from the same wallet.
Same dayDrop Sigma's fee on sourcing is $0 — for life. Pay the supplier, pay the shipping, keep the margin. We make money on the SaaS, not on your supply chain.
Month-to-month · cancel anytime · 30-day money-back guarantee on your first month.
Set up the platform, get assigned your dedicated manager, source your next product — all in one afternoon. Month-to-month, cancel anytime.
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