Drop Sigma is the all-in-one Ecommerce Operations OS that replaces 5+ tools — orders, vendors, AI email, tracking, team chat — with a single tab your team actually wants to open.
Drop Sigma started because we lived the pain ourselves.
In 2024, we were running a 7-figure dropshipping operation across Shopify and WooCommerce. Every morning meant 8 browser tabs: Gmail, vendor spreadsheets, two Shopify admin panels, a separate helpdesk, an AI writer, a tracking aggregator, and a Slack workspace for the support team.
Our support response times were 18 hours. Vendors complained about lost orders. Tracking numbers fell through the cracks. We were drowning in tabs.
So we built the tool we wished existed — one workspace where orders, vendors, emails, and tracking all live together, with AI that actually understands our brand voice. After 6 months of internal use, our reply time dropped to 90 minutes, vendor errors fell 70%, and our support team stopped quitting.
In late 2024 we open-sourced our internal tooling as Drop Sigma. Today over 500 dropshippers ship faster, sleep better, and run leaner teams because of it.
Three principles that shape every feature we ship.
Context-switching kills support quality. Drop Sigma is built so your team can run the entire operation without ever leaving the dashboard — no Gmail, no vendor sheets, no second monitor.
Per-tenant data isolation by default. GDPR-compliant. You can export everything in one click and delete your account anytime. No lock-in, no data hostage.
Generic chatbots embarrass merchants. Our AI is trained on YOUR policies, YOUR tone, YOUR refund rules — so every reply sounds like your best support agent on their best day.
No credit card required. Connect your Shopify or WooCommerce store in 60 seconds.
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